Hyatt Zilara Riviera Maya

Location

41 km from Cancun/Mayan Riviera airport
Located directly on the beach
Playa Paraiso
114 km from the new Tulum International Airport
3.1 km from El Camaleón Mayakoba Golf Course

Address

Carretera Federal 387, KM 299 Solidaridad, 77710 Playa del Carmen

Hotel description

Adults-only Hyatt Zilara Riviera Maya is located in the secluded region of Riviera Maya, surrounded by lush mangroves, with easy access to the Cancun International Airport and only six miles from Playa del Carmen. This luxurious 291-suite resort breathes romance, resembling a modern hacienda, sitting along a stretch of pure white sand beach. Combining beautiful architecture with impeccable service and lavish accommodations, this all-inclusive resort is a vacation paradise like no other.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Unlimited alcoholic and non alcoholic beverages
Minibars stocked daily withwater, beer, soft drinks and snacks
24-hour in-suite dining featuring chef's specialties

Additional inclusions

WiFi throughout the property
Free parking
Taxes and gratuities

Check-in: 3:00 p.m.

Check-out: 11:00 a.m.

Number of rooms: 291

Number of restaurants: 5

Number of bars: 5

Best For...

Earn more with Aeroplan

Exclusive perks

Adults-only

Spa

Promotions

Bonus Features

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Guests must be 18+ years to check into resort.

1 King Bed Suite

Meal plan: All Inclusive Plan

Room view: Mangrove View

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Run of the House

Meal plan: All Inclusive Plan

Room view: Mangrove view

Air conditioning: No

Bedding: 1 king-size bed or 2 queen-size beds

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

2 Double Bed Suite

Meal plan: All Inclusive Plan

Room view: Mangrove view

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Tropical View King Suite

Meal plan: All Inclusive Plan

Room view: Tropical view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Tropical View Double Suite

Meal plan: All Inclusive Plan

Room view: Mangrove view

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean View King Suite

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean View Terrace King Suite

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Tropical View King Swim Out Suite

Meal plan: All Inclusive Plan

Room view: Mangrove view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Pool View Swim Out King Suite

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean Front King Suite

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean Front Swim Out King Suite

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean Front Private Pool King Suite

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

5 restaurants

El Comedor - Buffet - International
Capri Grille - À la carte - Italian
Tempest - À la carte - Asian
Lola Beach - À la carte - Seafood
Coffee Republic - Snack bar - Cafe

Bars

4 bars

Beach Bar
Lounge Bar
Sport Bar
Swim-up Bar

Activities

Pools

1 pool, 1 whirlpool

Whirlpool
Outdoor pool

Motorized and non-motorized water sports

Aquafitness

Land activities

Tennis
Beach volleyball

Entertainment

Nightclub

Health and Relaxation

Fitness centre
Spa ($)
Yoga
Fitness class

Other facilities & services

Wedding packages and services ($)
Meeting facilities
Laundry service
Parking
Shops

Environmental Sanitation Fees

Age Restrictions

Guests must be 18+ years to check into resort.

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

Welcome VIP amenity
One complimentary hydrotherapy access*

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. *Conditions apply.

Adults-only

This resort accommodates guests aged 18+ or 21+ only.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Bonus Features

Guests will receive the following privileges:

Preferred room location (based on resort layout and room category booked)
Early check-in/late check-out (subject to availability)

Terms and Conditions:

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.