Hard Rock Hotel Cancun

 
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Location

  • 17.6 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 2 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 2.7 km from MUSA
  • 13.4 km from Riviera Cancun Golf & Resorts
  • 19.2 km from Cancun

Address

Blvd. Kukulcan 14.5, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Hotel description

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Domestic and international top-shelf brand beverages

Additional inclusions

  • Body Rock® fitness center
  • WiFi throughout the property
  • Lounge chairs beach and poolside
  • Pool and beachside service
  • Unlimited phone calls to Canada and the continental U.S.
  • Gratuities
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Number of rooms: 601
Number of restaurants: 7
Number of bars: 5

Best For...

Family

Spa

Wedding & honeymoons

LGBTQ2+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

This resort does not accept student groups

More
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Deluxe Lagoon View King

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child (0-12 yrs)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
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Deluxe Lagoon View Double

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 1 child (Children 4-17 yrs and infants 0-3 yrs)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
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Deluxe Ocean View King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child (ages 0-12)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
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Deluxe Ocean View Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 2 children, 1 adult and 2 children (Children 0-12 yrs)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
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Deluxe Family Lagoon View - 2 Bedroom

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size and 2 double beds
Maximum occupancy: 5
Occupancy detail: 1-5 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

7 restaurants
  • Frida - À la carte - Mexican
  • Zen - À la carte - Asian / Teppanyaki - Teppanyaki tables allows a maximum of 12 guests, reservations are suggested
  • Ciao - À la carte - Italian
  • Toro - À la carte - Rodizio
  • Pizzeto - À la carte - Pizzeria
  • Isla - À la carte - Seafood
  • Caffeto - Snack bar

Bars

5 bars
  • Lobby Bar
  • Pool Bar
  • Swim-up Bar

Activities

Pools

2 pools including whirlpools
  • Whirlpool
  • Outdoor pool
  • Outdoor adult pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Aquafitness
  • Watersports

Land activities

  • Bocce
  • Board games
  • Billiards
  • Beach volleyball
  • Table tennis
  • Dance lessons
  • Bingo
  • Spanish lessons
Additional information: Activities based on schedule, restrictions apply

Entertainment

  • Theater
  • Karaoke
  • Live music
  • Live shows
  • Kid's Club
  • Dance parties

Golf

Riviera Cancun Golf & Resorts

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Stretching lessons
  • Yoga

Other facilities & services

  • Wedding packages and services ($)
  • Gift shop
  • Beauty salon
  • Parking
  • Rock Royalty Level (adults-only upgrade)
  • The Sound of Your Stay® - an exclusive audio experience
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Student Group Policy

This resort does not accept student groups

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Roxity Kids Club™ is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget!  Let them play and have fun in a secure environment while you enjoy too.   

Music Lab

Introducing the ultimate way to live out your fist-pumping guitar-shredding fantasy with expert instruction and accelerated stage training at the Music Lab of the Hard Rock Hotel Cancun. As part of your all inclusive stay, there's no experience needed and all guests ages 12 and over are welcome to play. Enjoy fame, amigo. As far as we're concerned, you're in the band.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Rock Spa®

Choose from an extensive menu of massages, facials and body treatments.  Rock Spa® features 10 individual treatment rooms, 6 couples treatment rooms, and a master spa treatment room with hydro spa tub. If you prefer to have your treatment outdoors, select an air-conditioned palapa style room, available for both couples and individual services.

POSH® Beauty Salon
Services included manicure, pedicure, hair, beauty, colour and special hairstyle.

BODY ROCK® Fitness Center
Open daily from 6am to 6pm with all you need to stay active during your stay. Featuring a wide variety of fitness equipment and classes.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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