Grand Riviera Princess

 

Location

  • 50 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Playa del Carmen
  • 112 km from the new Tulum International Airport
  • 13.7 km from Xcaret Park
  • 6.6 km from Quinta Avenida (5th Avenue) Shopping 

Address

Prolongacion, 5ta Avda Mza 20 Lote 006, Quintana Roo, Mexico 77710

Hotel description

The Grand Riviera Princess is situated directly beachfront, allowing you to enjoy fine sand and crystal clear water. This all inclusive resort offers 674 suites with elegant design, wide spaces and diverse options for the whole family. For a taste of luxury, book one of the Platinum and Laguna Villa Suites for spacious living space and exclusive benefit and amenities.

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited domestic and select international alcoholic and non-alcoholic beverages by the glass

Additional inclusions

  • Select non-motorized sports
  • Introduction to scuba: Demostration in the pool
  • Kid's Club for ages 4-12 years
  • Daily Activities
  • Nightly Entertainment
  • WiFi throughout the property
  • Internal transportation around the resort

Upgrade your stay

Exclusive Platinum Services

• Private check-in, wet towel, and welcome drink
• Early check-in and late check-out (subject to availability)
• Concierge service in the Platinum Lounge area
• Platinum bracelet and exclusive use of the Platinum Lounge
• Exclusive pool with waiter service (drinks only)
• Private beach with bar service and waiters (drinks only)
• Domestic, international, and premium drinks included. Platinum areas only
(age spirits, wines, and champagnes not included)
• Special event
• Personalized assistance with restaurant reservations
• Priority dinner reservations (dine-around)
• Green fee discount on the outdoor golf course (subject to availability)
• 10% discount on all spa treatments (individual services and Platinum Suite Only)
• 10% discount on food and beverages at the exclusive Chill Out restaurant (Platinum Suite Only)
• 15% discount on all spa treatments (individual services and Laguna Villa Suite Only)
• 15% discount on food and beverages at the exclusive Chill Out restaurant (Laguna Villa Suite Only)
• 1 Princess beach bag 
•Towel service in the room, pool and beach
• Maximum occupancy: 4 persons.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 674
Number of restaurants: 10
Number of bars: 14

Best For...

Family

Spa

Wedding & honeymoons

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Grand Riviera Princess does not allow student groups or Spring breakers.

Guests reserving a Junior Suite have the choice of visiting 5 à la carte restaurants (Asian Fusion, Grill, Italian, Mexican, Swiss).

Grand Riviera Princess will undergo refurbishments from November 01, 2025 through May 15, 2026. All reservations made at Grand Riviera Princess traveling between November 01, 2025 - May 15, 2026 will be protected at the fully renovated Grand Sunset Princess.

More
Back to top

Junior Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king size bed + sofa or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Umbrella (for hotel use).
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Deluxe Junior Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king size bed + sofa or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Umbrella (for hotel use).
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
Back to top

Deluxe Junior Suite Swim Out

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king size bed + sofa or 2 double beds
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults (13 years and older) 
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron on Request, Mini-bar, Coffee maker, Direct access to pool , Umbrella (for hotel use) .
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
Back to top

Platinum Suite

This room includes extra perks as part of this hotel’s Exclusive Platinum Services program.

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king size bed + sofa or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Terrace with whirlpool tub, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Reading light , Umbrella (exclusive use in the hotel) , Room service from 7am-11pm.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
Back to top

Villa Laguna Suite

This room includes extra perks as part of this hotel’s Exclusive Platinum Services program.

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 2 adults (18+)
Room service: 24-hour room service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Hydrotherapy per person, per stay (minimum 4 nights), Private check-in & check-out at the Laguna Lounge, 24-hour room service, Umbrella (exclusive use at the hotel) , Culinary experience (once per week in the villas area) .
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
Back to top

Restaurants & Bars

Restaurants

10 dining options
  • Orange - Buffet - International
  • Green - Buffet - International
  • La Vaqueria - À la carte - Grill
  • Mamma Mia - À la carte - Italian
  • La Hacienda - À la carte - Mexican
  • La Fondue - À la carte - Swiss
  • Miso Thai - À la carte - Asian
  • Las Olas - À la carte - Seafood
  • Le Fleur - À la carte - International Gourmet
  • Chill Out - Exclusive

Bars

14 bars
  • Lobby Bar
  • Restaurant bar
  • Coffee bar
  • Pool Bar
  • Swim-up Bar
  • Theater Bar
  • Disco Bar

Activities

Pools

12 pools
  • Waterpark
  • Outdoor pool
  • Outdoor adult pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Watersports

Land activities

  • Archery
  • Games room
  • Tennis
  • Playground
  • Multi-sports court
  • Pickleball

Entertainment

  • Nightclub
  • Kid's Club

Golf

Golf packages available ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services ($)

  • Wedding packages and services
  • Babysitting service
  • Gift shop
  • Meeting facilities
  • Laundry service
  • Medical services
  • Towel drop-off point for beach and pool
  • Ice cream parlor located in the plaza
  • Shuttle service to downtown Playa del Carmen
Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Student Groups

Grand Riviera Princess does not allow student groups or Spring breakers.

Back to top

À la carte dining

Guests reserving a Junior Suite have the choice of visiting 5 à la carte restaurants (Asian Fusion, Grill, Italian, Mexican, Swiss).

Back to top

Renovation Notice

Grand Riviera Princess will undergo refurbishments from November 01, 2025 through May 15, 2026. All reservations made at Grand Riviera Princess traveling between November 01, 2025 - May 15, 2026 will be protected at the fully renovated Grand Sunset Princess.

Back to top

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Back to top

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Back to top

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Back to top