The Sens Cancun

 

Location

  • 23 km from Cancún airport
  • Located directly on the beach
  • Cancun's hotel zone on Isla Mujeres Bay
  • 0.2 km from Captain Hook Themed Show and Dinner
  • 7.9 km from Golf Puerto Cancun
  • 9.3 km from Cancún

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Experience a fantastic all-inclusive stay with a wide variety of entertainment, specialty restaurants, bars, and spa treatments at The Sens Cancun. This resort offers the best family vacation, or the most relaxing retreat with a world of adults-only benefits, such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs. 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic beverages (select premium brands available with surcharge)
  • Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • Supervised kid's club for ages 3-12 years
  • WiFi throughout the property
  • Concierge service

Upgrade your stay

Sens Suites

Guests reserving the adults only Sens Junior Suite or the Sens Master Suite receive the following amenities & services:

  • Private check-in and check-out in the VIP Lounge
  • Early check-in and late check-out (subject to availability)
  • Premium WiFi
  • Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more
  • Turndown service
  • Pillow menu (upon request)
  • Exclusive exchange privileges at The Pyramid Cancun (dinner at Benazuza reservation required, access to Red Casino, entertainment of Atrium shows and Kinky Night Club)

Conditions apply.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 131
Number of restaurants: 11
Number of bars: 12

Best For...

Earn more with Aeroplan

Family

Play

Wedding & honeymoons

Spa

2SLGBTQIA+ Resorts

More

Important Notes

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Sens Standard Limited View

Meal plan: All-Inclusive Plan
Room view: Run of the house view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Express check-out , Early check-in and late check-out (subject to availability).
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Sens Superior

Meal plan: All-Inclusive Plan
Room view: Ocean view or lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Express check-out , Early check-in and late check-out (subject to availability).
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Sens Junior Suite

This room includes extra perks as part of this hotel’s Sens Suites program.

Meal plan: All-Inclusive Plan
Room view: Ocean view or lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Whirlpool or plunge pool inside or on terrace.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Sens Master Suite

This room includes extra perks as part of this hotel’s Sens Suites program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Whirlpool or plunge pool inside or on terrace.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

11 dining options
  • Bites Food Hall - Buffet - International & Pizza, pasta, ice cream
  • La Hacienda Food Hall - Buffet - Mexican and Children's buffet
  • Las Palmas - Buffet - International
  • Careyes - À la carte - Gourmet Mexican and French Fusion - Adults only
  • The White Box - À la carte - Gourmet and Mediterranean Gastrobar
  • Los Agaves - À la carte - Mexican Gourmet
  • Maki Taco - À la carte - Mexican and Japanese fusion
  • Cocoa - À la carte - Seafood and Grill
  • Miramar Restaurant - À la carte - International
  • Isla Mujeres - Snack bar - Sushi & snacks
  • Akeru - À la carte - Japanese
  • Le Petit Chef - À la carte - Creative cuisine - Immersive gastronomic experience ($)

Bars

12 bars
  • Lobby Bar
  • Restaurant bar
  • Coffee bar
  • Pool Bar
  • Beach Bar
  • Nightclub
  • Lounge Bar
  • Sport Bar
  • Swim-up Bar

Activities

Pools

5 pools
  • Waterpark
  • Infinity pool
  • Outdoor pool
  • Outdoor adult pool
  • Lazy river

Motorized and non-motorized water sports

  • Aquafitness
  • Kayak
  • Night ocean cruise party - 2 tours per week subject to availability (adults only)
  • Sens Beach Club - Bali beds ($), Wraps and snacks, domestic open bar, premium beverages, personalized attention
  • Miramar Beach Club ($): Bali beds, domestic open bar, snacks, personalized attention - adults only

Land activities

  • Aerobics
  • Arts and crafts
  • Board games
  • Beach soccer
  • Dance lessons
  • Arcade

Entertainment

  • Movie theater
  • Live music
  • Live shows
  • Nightclub
  • Kid's Club
  • Arcade
  • Pirate ship family tour - games and entertainment aboard a docked pirate ship

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba

Other facilities & services ($)

  • Wedding packages and services
  • Babysitting service
  • Gift shop
  • Car rental service
  • Meeting facilities
  • Business centre
  • Laundry service
  • Tour desk
  • Currency exchange service
  • On-site ATM
  • Medical services
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Student / Youth Policy

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Earn more with Aeroplan

In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Play

This resort is part of the Play program, which offers the following family-friendly perks:  

  •  Kids Eat, Play, and Stay FREE ¹  
  • Pre-boarding for families  
  • Dedicated pool areas or sections for kids ²  
  • Supervised kids' clubs and more ²    

Terms and Conditions 

Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026.  ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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