Grand Palladium Kantenah Resort & Spa

Location

87 km from Cancun/Mayan Riviera airport
Located directly on the beach
Akumal
73 km from the new Tulum International Airport
12.8 km from Yal-ku Lagoon
11.9 km from Half Moon Bay
10.5 km from Akumal Ecological Center
6.8 km from Tajma Ha Cenote
5.5 km from Xpu-ha Beach

Address

Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 1, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

Tucked away among the lush tropical vegetation of the Mayan Riviera, Grand Palladium Kantenah Resort & Spa overlooks nearly a mile of exquisite beach. The hotel embodies the richness of the environment and is surrounded by local animals and lavish gardens that provide a truly unique experience. The stunning Mayan style architecture features towering ceilings, marble floors and all the finishings expected for an extraordinary vacation destination.

Those staying at Grand Palladium Kantenah Resort & Spa can enjoy the wide selection of pools, restaurants, facilities and shared installations with the other two hotels, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa. With the Infinite Indulgence® experience, everything is included.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Domestic and select international alcoholic and non-alcoholic beverages
Local and international beverages (alcoholic and non-alcoholic)
Buffet or à la carte dinner (unlimited à la carte reservations, subject to availability)
House wine with lunch and dinner, cocktails and a selection of international premium drinks

Additional inclusions

Daily activities and nightly entertainment
Non-motorized water sports
Baby Club for ages 1-3 years
Kid's Club for ages 4-12 years
Teen's Club for ages 13-17 years
WiFi throughout the property
Beach chairs, towels and umbrellas by the beach and pool
Pool waiter service
Stay at One, Play at More!

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 416

Number of restaurants: 12

Number of bars: 21

Best For...

Earn more with Aeroplan

Play

Family

Spa

Perks for groups

Wedding & honeymoons

Ecolabel Hotels

LGBTQ2+ Resorts

Important Notes

Effective January 1st, 2023 and onwards, Room Service will be available free of charge from 11:00am to 10:30pm.
Service fee will only apply for room service orders outside of the mentioned schedule time.

A fee will be applicable to the 24-hour room service.

The Chic Cabaret & Restaurant is located at TRS Yucatan Hotel (Adults Only 18 years and older). A reservation fee is required. Charges will be posted to guest folio at property when making the reservation. Transportation not included.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Receive unlimited access to all services and facilities at sister resorts: Grand Palladium Colonial and Grand Palladium White Sand Transportation is included.

Deluxe Garden View

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 1-2 children, 1 adult and 1-2 children

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Garden View Single

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1 adult and 1 child, 1 adult and 2 children or 1 adult and 3 children

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Garden View PLAY

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 3 adults and 1 child, 2 adults and 1-2 children, 1 adult and 1-2 children

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, In-room safe, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Family Selection JuniorSuite Garden View

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 1 adult and 1-2 children, 2 adults and 1-2 children

Room service: Room service available ($)

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Family Selection Junior Suite Swim-up

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 1 adult and 1-2 children, 2 adults and 1-2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Restaurants & Bars

Restaurants

12 restaurants

El Dorado - À la carte - Steak House
La Adelita - À la carte - Mexican
Ribs & More - À la carte - American
Sumptuori - À la carte - Japanese
Portofino - À la carte - Mediterranean
Poseidon - À la carte - Seafood - Reservation required
La Lola - À la carte - Spanish
Chang Thai - À la carte - Asian
Bahia E Brasa - À la carte - Brazilian
Tikal - Buffet - International
La Dalia - Buffet - International
La Laguna - Buffet - International
La Hacienda - Buffet - International
El Gran Azul - Buffet - International

Bars

21 bars

Pool Bar
Beach Bar
Sport Bar
Swim-up Bar

Activities

Pools

6 pools including kids' pool with waterslides

Outdoor pool
Outdoor kid pool

Motorized and non-motorized water sports

Fishing ($)
Watersports

Land activities

Aerobics
Badminton
Archery
Tennis
Basketball
Shuffleboard
Volleyball
2 paddle courts
Shooting range

Entertainment

Teen's Club
Baby Club
Kid's Club

Golf

18-hole golf course nearby ($)

Health and Relaxation

Fitness centre
Spa ($)
Yoga
Sauna
Zumba
Steam room ($)

Other facilities & services

Gift shop
Boutique
Dive centre
Car rental service
Meeting facilities
Laundry service
Tour desk
Medical services

Room Service

A fee will be applicable to the 24-hour room service.

Additional Inclusions at a charge ($)

Environmental Sanitation Fees

Stay at One, Play at More!

Receive unlimited access to all services and facilities at sister resorts: Grand Palladium Colonial and Grand Palladium White Sand Transportation is included.

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort.

A minimum 7-night stay is required on the Caribbean, Mexico and the U.S.; a minimum 4-night stay is required on Las Vegas
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Book and depart by: September 30, 2024

Play

This resort is part of the Play program, which offers the following family-friendly perks:

- Kids Eat, Play, and Stay FREE1
- Pre-boarding for families
- Dedicated pool areas or sections for kids2
- Supervised kids' clubs and more

Terms and Conditions

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Ecolabel Hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.

LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.