Grand Palladium White Sand Resort & Spa

 
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Location

  • 90 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Akumal
  • 73 km from the new Tulum International Airport
  • 13.4 km from Yal-ku Lagoon
  • 11.1 km from Akumal Ecological Center
  • 7.4 km from Tajma Ha Cenote
  • 6.1 km from Xpu-ha Beach

Address

Ctra. Federal Chetumal-Pto-Juarez Cancun km 256-100, Playa del Carmen, Quintana Roo Mexico 77710

Hotel description

Situated along the stunning coast of the Riviera Maya, Grand Palladium White Sand Resort & Spa is located between Playa del Carmen and Tulum. A complete, all-inclusive hideaway fitting for couples or friends looking for a tranquil vacation, or families seeking a memorable adventure. The hotel is perfectly positioned walking distance from the main pools, kids’ pools, Spa & Wellness center, and mini golf. Enjoy a variety of fun-filled activities - on dry land and sea, by night or day - tailored exclusively to ensure there is something for everyone.

 

 

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Buffet or à la carte dinner (unlimited à la carte reservations, subject to availability)
  • Local and international beverages (alcoholic and non-alcoholic)
  • House wine with lunch and dinner, cocktails and a selection of international premium drinks
  • Domestic and select international alcoholic and non-alcoholic beverages

Additional inclusions

  • Daily and nightly activities
  • Baby Club (ages 1-3)
  • Kids' Club (ages 4-12)
  • Teens Club (ages 13-17)
  • WiFi throughout the property
  • Beach chairs, towels and umbrellas by the beach and pool
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 264
Number of restaurants: 14
Number of bars: 15

Best For...

Family

Spa

Perks for groups

Wedding & honeymoons

Ecolabel hotels

LGBTQ2+ Resorts

More

Promotions

Receive USD $600.00 in Resort Credits!

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

A fee will be applicable to the 24-hour room service.

Effective January 1st, 2023 and onwards, Room Service will be available free of charge from 11:00am to 10:30pm.  Service fee will only apply for room service orders outside of the mentioned schedule time.

Chic Cabaret & Restaurant: Located at TRS Yucatan Hotel (Adults Only 18 years and older) a reservation fee required. Charges will be posted to guest folio at property when making the reservation.  Transportation not included.

Commencing April 8th, 2024, the lake surrounding the Grand Palladium White Sand Resort & Spa will be undergoing refurbishment work.  This refurbishment work will be split into two phases:

  • Phase 1 - April 8th, 2024 to September 1st, 2024
  • Phase 2 - September 1st, 2024 to January 31st, 2025   

During this time, guests will be allocated away from the refurbishment work, with minimal to no interruption or disturbance during their stay. As the property continues to operate, all services and facilities will remain open for guests to enjoy including the following exchange privileges:

Guests staying at the Grand Palladium White Sand Resort & Spa can take advantage of the exchange privileges at sister resorts: Grand Palladium Colonial Resort & Spa, and Grand Palladium Kantenah Resort & Spa. Transportation is included.

Guests staying at Grand Palladium White Sand will receive unlimited access to all services and facilities at sister resorts: Grand Palladium Colonial Resort & Spa, and Grand Paladium Kantenah Resort & Spa. Transporation is included.

The Grand Palladium White Sand Resort & Spa will undergoe replacement  of the main pool coating with granite. As a result, the pool will be closed from  August 17 to December 15, 2024.  During this time, guests continue to have access to the pool & water park located at Grand Palladium Colonial Resort & Spa.

In addition, the restaurant "La Laguna" (self-service dining just steps from the pool) will be closed to replace the ceiling with synthetic palm. From August 17 to November 15, 2024 the restaurants "El Dorado" (steakhouse) and "La Adelita" (Mexican) will be temporarily closed for refurbishment works. The theater of the resort will also undergo maintenance and will reopen on December 06, 2024. 

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Junior Suite

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds, sofa bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 1 child, 2 adults and 2 children, 3 adults and 1 child
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Garden View Single

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds, sofa bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1 adult, 1 adult and 1 child, 1 adult and 2 children, 1 adult and 3 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Beachside

Meal plan: All Inclusive Plan
Room view: Tropical view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds, sofa bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 1 child, 2 adults and 2 children, 3 adults and 1 child
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Romance Bungalow by the lake

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Suite Garden View

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 1 child, 2 adults and 2 children, 3 adults and 1 child
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Connecting Suite Gardenview

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed in one room and 2 double beds in second room with sofa bed
Other areas: Separate living room, Work area with desk.
Maximum occupancy: 8
Occupancy detail: 3-6 adults, 3 adults and 5 children, 4 adults and 4 children, 5 adults and 3 children, 6 adults and 2 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Restaurants & Bars

Restaurants

14 restaurants
  • La Dalia - Dinner show or dinner theatre
  • La Hacienda - Dinner show or dinner theatre - Facilities available at nearby Palladium Resorts
  • Tikal - Dinner show or dinner theatre - Facilities available at nearby Palladium Resorts
  • El Gran Azul - Dinner show or dinner theatre - Facilities available at nearby Palladium Resorts
  • Portofino - À la carte - Italian
  • La Lola - À la carte - Spanish
  • Ribs & More - À la carte - Steak House
  • Bahia E Brasa - À la carte - Brazilian
  • Poseidon - À la carte - Seafood
  • El Dorado - À la carte - Steak House - Facilities available at nearby Palladium Resorts
  • La Adelita - À la carte - Mexican - Facilities available at nearby Palladium Resorts
  • Sumptuori - À la carte - Japanese - Facilities available at nearby Palladium Resorts
  • Chang Thai - À la carte - Thai - Facilities available at nearby Palladium Resorts
  • Chic Cabaret - Dinner show or dinner theatre

Bars

15 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Swim-up Bar

Activities

Pools

5 pools, 4 whirlpools
  • Whirlpool
  • Outdoor pool
  • Outdoor adult pool
  • Salt water pool

Motorized and non-motorized water sports

  • Kayak
  • Motorized water sports ($)
  • Catamaran
  • Pedal boat
  • Windsurfing
  • Snorkeling
  • Water polo
  • Aqua-Gym

Land activities

  • Darts
  • Badminton
  • Tennis
  • Soccer
  • Basketball
  • Shuffleboard
  • Table tennis
  • Mini-golf
  • Volleyball
  • Petanque
  • Paddle tennis

Entertainment

  • Daily activities and nightly entertainment
  • Mini-disco for children
  • Sunset Boulevard Disco (18+)

Health and Relaxation

  • Fitness centre
  • Hydrotherapy ($)
  • Spa ($)
  • Zumba
  • Aerobics

Other facilities & services

  • Babysitting service
  • Boutique
  • Car rental service
  • Laundry service
  • Currency exchange service
  • Medical services
  • Tours
  • Shopping
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

24-Hour Room Service

A fee will be applicable to the 24-hour room service.

Back to top

Room Service

Effective January 1st, 2023 and onwards, Room Service will be available free of charge from 11:00am to 10:30pm.  Service fee will only apply for room service orders outside of the mentioned schedule time.

Back to top

Additional Inclusions at a charge ($)

Chic Cabaret & Restaurant: Located at TRS Yucatan Hotel (Adults Only 18 years and older) a reservation fee required. Charges will be posted to guest folio at property when making the reservation.  Transportation not included.

Back to top

Lake Refurbishment Work

Commencing April 8th, 2024, the lake surrounding the Grand Palladium White Sand Resort & Spa will be undergoing refurbishment work.  This refurbishment work will be split into two phases:

  • Phase 1 - April 8th, 2024 to September 1st, 2024
  • Phase 2 - September 1st, 2024 to January 31st, 2025   

During this time, guests will be allocated away from the refurbishment work, with minimal to no interruption or disturbance during their stay. As the property continues to operate, all services and facilities will remain open for guests to enjoy including the following exchange privileges:

Guests staying at the Grand Palladium White Sand Resort & Spa can take advantage of the exchange privileges at sister resorts: Grand Palladium Colonial Resort & Spa, and Grand Palladium Kantenah Resort & Spa. Transportation is included.

Back to top

Stay at one, play at more!

Guests staying at Grand Palladium White Sand will receive unlimited access to all services and facilities at sister resorts: Grand Palladium Colonial Resort & Spa, and Grand Paladium Kantenah Resort & Spa. Transporation is included.

Back to top

The Grand Palladium White Sand Resort & Spa will undergoe replacement  of the main pool coating with granite. As a result, the pool will be closed from  August 17 to December 15, 2024.  During this time, guests continue to have access to the pool & water park located at Grand Palladium Colonial Resort & Spa.

In addition, the restaurant "La Laguna" (self-service dining just steps from the pool) will be closed to replace the ceiling with synthetic palm. From August 17 to November 15, 2024 the restaurants "El Dorado" (steakhouse) and "La Adelita" (Mexican) will be temporarily closed for refurbishment works. The theater of the resort will also undergo maintenance and will reopen on December 06, 2024. 

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Receive USD $600.00 in Resort Credits!

Book your vacation and recieve USD$600.00 value in resort credits!

Book between:     July 01, 2024 – December 31, 2024
Travel between:   July 01, 2024 – January 01, 2026

Terms and Conditions:

Offer is valid for new bookings made from July 01, 2024 – December 31, 2024 and for travel July 01, 2024 – January 01, 2026. A Minimum 5 Night Stay with regular fare (travel agent, employee, incentive stays, FAM trips or complimentary stays do not qualify).. Vouchers may not be combined with any other promotional offers or discounts on property. Vouchers are non-transferable and cannot be copied, altered or distributed to others. All services require reservation at least 24 hours prior and voucher presented at participating location. Vouchers are not redeemable for cash. In the event of loss or theft, vouchers will not be replace. Voucher must be presented at the hotel reception desk to receive upgrade. Limit one voucher per upgrade.

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