Grand Riviera Princess

 
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Location

  • 50 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen
  • 112 km from the new Tulum International Airport
  • 13.7 km from Xcaret Park
  • 6.6 km from Quinta Avenida (5th Avenue) Shopping 

Address

Prolongacion, 5ta Avda Mza 20 Lote 006, Quintana Roo, Mexico 77710

Hotel description

The Grand Riviera Princess is situated directly beachfront, allowing you to enjoy fine sand and crystal clear water. This all inclusive resort offers 674 suites with elegant design, wide spaces and diverse options for the whole family. For a taste of luxury, book one of the Platinum and Laguna Villa Suites for spacious living space and exclusive benefit and amenities.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited domestic and select international alcoholic and non-alcoholic beverages by the glass

Additional inclusions

  • Select non-motorized sports
  • Introduction to scuba: Demostration in the pool
  • Kid's Club for ages 4-12 years
  • Daily Activities
  • Nightly Entertainment
  • WiFi throughout the property
  • Internal transportation around the resort

Upgrade your stay

Exclusive Platinum Services

  • 24-hour room service
  • Private check-in, wet towel and welcome drink
  • Night courtesy service.
  • Special amenities
  • Welcome liqueurs in room
  • National, International and Premium drinks included (Aged liquors, wine and champagne from the menu, not included)
  • 24-hour concierge service in the Platinum Lounge area.
  • Platinum wristband and exclusive use of the Platinum Lounge.
  • Use of bathrobes during stay, and 2 pairs of slippers per room
  • 1 beach bag with the Princess logo
  • Reserved area on the beach: with a drinks only waiter service
  • Private pool with drinks only service
  • Exclusive area with continental breakfast in the Platinum Lounge
  • Exclusive area with snacks in the Platinum Lounge
  • À la carte breakfast and lunch service in the buffet restaurants next to the Platinum area
  • 1 special dinner
  • 1 water circuit in the spa (per adult/per week). For over 18yrs or older only
  • Discount on all treatments at the Princess Spa (only for individual services)
  • Green Fee discount: external golf course (subject to availability)
  • Discount at the Aquatic Activities Centre (only for individual services)
  • Hors d'oeuvres at Premium Club Lounge
  • Safety deposit box (complimentary)
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 674
Number of restaurants: 9
Number of bars: 9

Best For...

Family

Spa

Wedding & honeymoons

Ecolabel hotels

More

Important Notes

Guests reserving a Junior Suite have the choice of visiting 5 à la carte restaurants (Asian Fusion, Grill, Italian, Mexican, Swiss).

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Grand Riviera Princess does not allow student groups or Spring breakers.

Please be advised effective May 01, 2025,  the Princess Hotels & Resorts in Cancun, Mexico will commence renovations and refurbishments to their resorts.

Phase 1:

  • Work will commence in the first week of May 2025 at the Grand Riviera Princess with renovations of common areas and restaurants shared with the Grand Sunset Princess, concluding by December 20, 2025.

Phase 2:

  • Will begin December 21,2025 -  April 30,2026 with room refurbishments at the Grand Riviera Princess. During this time any guest that are booked at the Grand Riviera Princess will be relocated to the Grand Sunset Princess.

 

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Junior Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Deluxe Junior Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Deluxe Junior Suite Swim Out

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults (13 years and older) 
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron on Request, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Platinum Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Villa Laguna Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 2 adults (18+)
Room service: 24-hour room service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

9 dining options
  • Orange - Buffet - International
  • Green - Buffet - International
  • La Vaqueria - À la carte - Grill
  • Mamma Mia - À la carte - Italian
  • La Hacienda - À la carte - Mexican
  • La Fondue - À la carte - Swiss
  • Miso Thai - À la carte - Asian
  • Las Olas - À la carte - Seafood
  • Le Fleur - À la carte - International Gourmet

Bars

9 bars
  • Lobby Bar
  • Restaurant bar
  • Pool Bar
  • Swim-up Bar
  • Theater Bar
  • Disco Bar

Activities

Pools

12 pools
  • Outdoor pool
  • Outdoor adult pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Watersports

Land activities

  • Archery
  • Tennis
  • Games room
  • Multi-sports court

Entertainment

  • Nightclub
  • Kid's Club

Golf

Golf packages available ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Gift shop
  • Meeting facilities
  • Laundry service
  • Medical services
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À La Carte Dining

Guests reserving a Junior Suite have the choice of visiting 5 à la carte restaurants (Asian Fusion, Grill, Italian, Mexican, Swiss).

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Student Groups

Grand Riviera Princess does not allow student groups or Spring breakers.

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Please be advised effective May 01, 2025,  the Princess Hotels & Resorts in Cancun, Mexico will commence renovations and refurbishments to their resorts.

Phase 1:

  • Work will commence in the first week of May 2025 at the Grand Riviera Princess with renovations of common areas and restaurants shared with the Grand Sunset Princess, concluding by December 20, 2025.

Phase 2:

  • Will begin December 21,2025 -  April 30,2026 with room refurbishments at the Grand Riviera Princess. During this time any guest that are booked at the Grand Riviera Princess will be relocated to the Grand Sunset Princess.

 

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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