The Sens Cancun

Location

23 km from Cancun/Mayan Riviera airport
Located directly on the beach
Cancun's hotel zone on Isla Mujeres Bay
0.2 km from Captain Hook Themed Show and Dinner
7.9 km from Golf Puerto Cancun
9.3 km from Cancún

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Experience a fantastic all-inclusive stay with a wide variety of entertainment, specialty restaurants, bars, and spa treatments at The Sens Cancun. This resort offers the best family vacation, or the most relaxing retreat with a world of adults-only benefits, such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch, snacks and dinner daily
All alcoholic and non-alcoholic beverages (select premium brands available with surcharge)
Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

Daily activities program
House shows and entertainment
Supervised kid's club for ages 3-12 years
WiFi throughout the property
Concierge service

Upgrade your stay

Sens Suites

Guests reserving the adults only Sens Junior Suite or the Sens Master Suite receive the following amenities & services:

Private check-in and check-out in the VIP Lounge
Early check-in and late check-out (subject to availability)
Premium WiFi
Complimentary Temazcal experience
Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more
Turndown service
Pillow menu (upon request)
Exclusive exchange privileges at The Pyramid Cancun

Conditions apply.

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 173

Number of restaurants: 10

Number of bars: 12

Best For...

Earn more with Aeroplan

Family

Play

Wedding & honeymoons

Spa

LGBTQ2+ Resorts

Promotions

Luxury Runaway Program

Important Notes

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis. The minimum age requirement for check-in at Grand Oasis Sens is 21 years of age.

STUDENT / YOUTH RESORT FEE POLICY:

Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
Please note the legal drinking age in Mexico is 18.

NOTE: Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Sens Standard Limited View

Meal plan: All Inclusive Plan

Room view: Run of the house view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children

Room amenities:

Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.

Sens Superior

Meal plan: All Inclusive Plan

Room view: Ocean view or lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children

Room amenities:

Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.

Sens Junior Suite

This room includes extra perks as part of this hotel’s Sens Suites program.

Meal plan: All Inclusive Plan

Room view: Ocean view or lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.

Sens Master Suite

This room includes extra perks as part of this hotel’s Sens Suites program.

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

10 restaurants

Bites Food Hall - Buffet - International & Pizza, pasta, ice cream
La Hacienda Food Hall - Buffet - Mexican and Children's buffet
Careyes - À la carte - Gourmet Mexican and French Fusion - Adults only
The White Box - À la carte - Gourmet and Mediterranean Gastrobar
Los Agaves - À la carte - Mexican Gourmet
Maki Taco - À la carte - Mexican and Japanese fusion
Cocoa - À la carte - Seafood and Grill
Las Palmas - Buffet - International
Miramar Restaurant - À la carte - International
Isla Mujeres - Snack bar - Sushi & snacks
Le Petit Chef - À la carte - Creative cuisine - Immersive gastronomic experience ($)

Bars

12 bars

Lobby Bar
Restaurant bar
Pool Bar
Coffee bar
Beach Bar
Lounge Bar
Nightclub
Sport Bar
Swim-up Bar

Activities

Pools

5 pools

Waterpark
Outdoor pool
Lazy river
Outdoor adult pool

Motorized and non-motorized water sports

Kayak
Night ocean cruise party - 2 tours per week subject to availability (adults only)
Pirate ship family tour - 4 tours per week subject to availability
Sens Beach Club - Bali beds ($), Wraps and snacks, domestic open bar, premium beverages, personalized attention
Miramar Beach Club ($): Bali beds, domestic open bar, snacks, personalized attention - adults only

Land activities

Aerobics
Arts and crafts
Board games
Beach soccer
Dance lessons
Arcade

Entertainment

Live music
Movie theater
Live shows
Nightclub
Kid's Club
Arcade

Health and Relaxation

Fitness centre
Spa ($)
Pilates class
Yoga
Zumba

Other facilities & services

Wedding packages and services ($)
Babysitting service
Gift shop
Car rental service
Meeting facilities
Business centre
Laundry service
Tour desk
Currency exchange service
On-site ATM
Medical services

Student / Youth Policy

STUDENT / YOUTH RESORT FEE POLICY:

Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
Please note the legal drinking age in Mexico is 18.

NOTE: Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in

Environmental Sanitation Fees

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Play

This resort is part of the Play program, which offers the following family-friendly perks:

- Kids Eat, Play, and Stay FREE1
- Pre-boarding for families
- Dedicated pool areas or sections for kids2
- Supervised kids' clubs and more

Terms and Conditions

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Complimentary Honeymoon/Anniversary Program

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:

Priority check-in with concierge
Tropical welcome cocktails
Upgrade to best available accommodation within reserved category at time of check-in
Bottle of domestic sparkling wine and fruit plate in room upon arrival
Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through December 23, 2025.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

Luxury Runaway Program

Guests staying in the Sens Junior Suite and Sens Master Suite categories enjoy complimentary all-inclusive daytime access to The Pyramid Cancun. Open the door to an expanded realm of unique experiences, from gourmet dining adventures to an extraordinary variety of entertainment options.

Terms and Conditions:

Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation is not included but can be arranged. Program is not available February 21 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for select entertainment events. Program is subject to change without notice. Valid for travel through December 23, 2024