Location
- 64 hotel1b.content.proximity1 Cancun/Mayan Riviera airport
- Located directly on the beach
- Playa del Carmen
- 95 km from the new Tulum International Airport
- 2.7 km from Xcaret Park
Address
Hotel description
Hotel Xcaret Mexico is located on the Caribbean Sea across from Cozumel Island, on a semi private beach and nestled among the best nature parks of Mexico. Featuring innovative eco-integrating architecture and design, 900 bright spacious suites and astonishing views of the ocean, rivers, pools and jungle.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited alcoholic and non-alcoholic drinks
- Buffet or a la carte restaurants
- 24-hour room service
Additional inclusions
- Daily activities and nightly entertainment
- WiFi throughout the property
- 24-hour front desk
- Concierge service
- Unlimited access and transportation to Grupo Xcaret parks and tours
- Xcaret Xailing day trip to Isla Mujeres
- Xunset Party & Lovers Catamaran by Xcaret
- Roundtrip arrival and departure transfers between Cancun International Aiport and hotel
Best For...
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Exclusive perks
Family
Spa
Wedding & honeymoons
Ecolabel Hotels
LGBTQ2+ Resorts
Important Notes
The suites at Hotel Xcaret Mexico are located across various buildings called "Casas". Each Casa represents a natural element representing symbols of great importance to the Mayan Culture.
- Casa Viento - Symbol: Wind
- For the enjoyment of the youngest of the family, Casa Viento is located next to the pool specially designed for their happiness and safety. It is also close to the family club, kids club, the trajineras dock that goes to Xcaret, and also to Chibalí restaurant, which will be their favorite thanks to its candy station and delicious desserts.
- Casa Tierra - Symbol The Ceiba Tree
- Perfect suites for your family’s comfort, with the best views of the Caribbean Sea and to its blue waters that change every day. Close to the beach, inlets and to the main infinity pool.
- Casa Agua - Symbol: Raindrop
- For lovers of physical and mental wellness, Casa Agua is characterized for its suites with a volcanic stone jacuzzi and views to the Mayan jungle or to the relaxing river. This Casa also has its own gym and is home to Muluk Spa, the only spa in the world that is nestled in a natural cave. Ages 16+.
- Casa Espiral - Symbol: The Spiral
- Thanks to its proximity to restaurants and to the convention center, Casa Espiral is ideal to accommodate groups that attend an event or celebrate a wedding. The inlets with view to our Xpiral pyramid and diamond shaped infinity pools will feel like an extension of your suite.
- Casa Fuego - Symbol: The Sacred Fire
- An exclusive and sophisticated adults-only experience. Great for couples who are looking for exclusiveness, private spaces and butler service. This Casa has its own reception, gym and Italian-Mexican restaurant. Ages 18+.
The All-Fun Inclusive® experience transforms and goes beyond the traditional "all-inclusive" concept.
Inclusions:
- Unlimited access and transportation to Grupo Xcaret parks and tours including: Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, Xenotes, Xel Ha (reservations required for Xelhá, Xoximilco, Xavage and Xenotes.
As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.
Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.
This experience includes:
- Round-trip transportation (shared) from Hoteles Xcaret to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
- Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
- Isleños bus: City local bus that tours along with the island's most iconic spots
- Access to the Scenic tower at the pier at the Cancun Hotel Zone
- Exclusive special benefits at select restaurants/beach clubs on the island
Reservations for this tour must be made with the hotel's concierge.
*Food and beverage during the tour are not included.
These two new catamaran tours by Xcaret Xailing are designed to share gret moments on the high seas. As the sun goes down, delight to the live tunes of a sax during Xunset Lovers or enjoy the beats of a trendy DJ in a Xunset Party. Both experiences include premium open bar and canapes.
Xunset Lovers sails on Mondays. Xunset Party sails on Wednesdays & Fridays.
- Reservations are required in advance and can be made throught the Guest Service team/ Butler team only once on property (to assure that the tour takes place in case of weather conditions).
- Pick up and drop off service for guests is available.
- Canapés and premium open bar included during the tour.
- A fee of $25 USD will be charged to the guests in case of no-show.
- Comfortable beach clothing, sun hat/cap, sunglasses and chemical-free sunblock is recommended.
- Tour may be cancelled due to weather conditions or failure of reaching the minimum number of guests (10 people). *Suject to change.
Xcaret Hotels have introduced a new No-Show Policy for their Parks and for dinner reservations.
A no-show fee of $25 USd will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following restaurants and parks:
Dinner Reservations at: Teatro del Rio, Ha (non-refundable), Dominical Brunch (non-refundable)
Parks: Xoximilco, Xel-Ha, Xenotes, Xichen
For further assistance, guests can contact the Guest Services team at the hotel at: dxguestservice@hotelxcaret.com
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Round trip arrival and departure transfers between Cancun Airport and hotel are provided by Hotel Xcaret Mexico.
