Iberostar Selection Paraíso Maya Suites

 
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Location

  • 36 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa Paraiso
  • 123 km from the new Tulum International Airport
  • 20.2 km from Playa del Carmen
  • 1.9 km from Iberostar Playa Paraiso Golf Club

Address

Carretera Chetumal, Priv. Juárez Km 309, Playa Paraiso, 77710 Riviera Maya, Q.R., Mexico

Hotel description

 Iberostar Selection Paraíso Maya Suites gives you the Caribbean experience while also placing you at the heart of the Mayan civilization, one of the most fascinating cultures of pre-Colombian America. Take in this millennia-old atmosphere at the lobby bar, a recreation of the legendary pyramid of Chichén Itzá. Soak in one of our 8 pools, including a lazy river that will make you feel like you’re floating through the Mexican jungle. Or jump in the wave pool if you want a safe environment to play in the waves. You can also check out Aquafun, the new waterpark filled with water slides. Let your children explore the endless array of activities at our Star Camp while you make the most of each day with our new concept, Iberostar Aliveness.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited à la carte dinners (reservation required)
  • Unlimited domestic and international (select brands) alcoholic and non-alcoholic beverages
  • Minibar restocked daily
  • Room service 11am –11pm (restrictions may apply)

Additional inclusions

  • Star Camp Kid's Program: Kangaroo (ages 0-3) Monkey (ages 4–6) Dolphin (ages 7–12) Eagles (ages 13–15)
  • Daily activities
  • Select non‑motorized water sports
  • Nightly entertainment
  • WiFi throughout the property
  • Use of beach and pool chairs and towels
  • Stay at one, Play at more!
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Number of rooms: 434
Number of restaurants: 9
Number of bars: 7

Best For...

Earn more with Aeroplan

Family

Spa

Wedding & honeymoons

Perks for groups

LGBTQ2+ Resorts

Ecolabel hotels

More

Promotions

Up to $600 Resort Credit

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

In order to maintain a family oriented environment, Iberostar Hotels & Resorts does not accept any Spring Breakers (either groups or individuals) at any property and during any time of the year. Spring Breakers are defined as High School through College-aged individuals who book together as individual reservations or groups. Iberostar Hotels & Resorts reserves the right to deny check-in to any group or individual that can be defined as a Spring Break group. 

Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.

Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!

Baby items include:

  • Microwave oven
  • Baby bath tubs
  • Baby bottle sterilizer
  • Changing mats - mats with terry cloth
  • Bottle washing set
  • Highchairs

*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.

Guests staying at Iberostar Selection Paraíso Maya Suites have access to services and facilities at Iberostar Paraíso del Mar, Iberostar Selection Paraíso Lindo and Iberostar Paraíso Beach

Room category name change from Junior suite Family Star to One Bedroom Family Star.  Important Note: this room does not have a separate one bedroom; however, it has a half screen separating living area from the bed area.

Please be advised that maintenance work on the water park slide at Iberostar Selection Paraiso Lindo will take place from August 26 to October 31, 2024, and as a result the water park will be closed during this time. Guests will continue to have access to other aquatic facilities such as the pirate ship, lazy river and main pool. 

Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.

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Junior Suite

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Near Beach

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Near Pool

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Family Two Bedroom

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Maximum occupancy: 6
Occupancy detail: Minimum 4 adults or 2 adults and 2 children, 3 adults and 3 children, 4 adults and 2 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Junior Suite Tropical View

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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One Bedroom Star Family

Meal plan: All Inclusive Plan
Room view: Jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds plus a pull-out sofa bed and one twin bed
Other areas: Living area.
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: Room service available
Maid services: Daily maid service
Room amenities:
Balcony, AC and ceiling fan, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

9 restaurants
  • El Rancho Prime Rib - À la carte - Steak House - Reservation required
  • La Geisha - À la carte - Japanese / Teppanyaki - Reservation required
  • Bistró L’ Etoile - À la carte - French cuisine - Reservation required
  • El Tapatio - Buffet / À la carte - International / Mexican - Reservation required
  • La Marina - Buffet / À la carte - International / Seafood - Buffet for breakfast. Reservation required for dinner
  • Coco - Snack bar - International
  • Starcafé - Snack bar - Cafe
  • El Mirado - Snack bar - Ice cream

Bars

7 bars
  • Lobby Bar
  • Pool Bar
  • Cigar Bar
  • Nightclub

Activities

Pools

8 pools
  • Waterpark
  • Outdoor pool
  • Lazy river
  • Wave pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Kayak
  • Hobie cat
  • Windsurfing
  • Snorkeling
  • Introductory scuba diving demonstration in the pool

Land activities

  • Tennis
  • Beach volleyball

Entertainment

  • Live music
  • Live shows
  • Nightclub
  • Kid's Club

Golf

Iberostar Playa Paraíso Golf Club nearby (18-holes) ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Sauna
  • Zumba
  • Kickboxing
  • Boot camp

Other facilities & services

  • Gift shop
  • Convention centre
  • Beauty salon
  • Boutique
  • Dive centre
  • Car rental service
  • Meeting facilities
  • Business centre
  • Laundry service
  • Medical services
  • Watersports center
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Spring Break Policy

In order to maintain a family oriented environment, Iberostar Hotels & Resorts does not accept any Spring Breakers (either groups or individuals) at any property and during any time of the year. Spring Breakers are defined as High School through College-aged individuals who book together as individual reservations or groups. Iberostar Hotels & Resorts reserves the right to deny check-in to any group or individual that can be defined as a Spring Break group. 

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Smoking Policy

Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.

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Advance Check-in

Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

Back to top

Baby Items

Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!

Baby items include:

  • Microwave oven
  • Baby bath tubs
  • Baby bottle sterilizer
  • Changing mats - mats with terry cloth
  • Bottle washing set
  • Highchairs

*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.

Back to top

Stay at one, Play at more!

Guests staying at Iberostar Selection Paraíso Maya Suites have access to services and facilities at Iberostar Paraíso del Mar, Iberostar Selection Paraíso Lindo and Iberostar Paraíso Beach

Back to top

Room category name change from Junior suite Family Star to One Bedroom Family Star.  Important Note: this room does not have a separate one bedroom; however, it has a half screen separating living area from the bed area.

Back to top

Please be advised that maintenance work on the water park slide at Iberostar Selection Paraiso Lindo will take place from August 26 to October 31, 2024, and as a result the water park will be closed during this time. Guests will continue to have access to other aquatic facilities such as the pirate ship, lazy river and main pool. 

Back to top

Dolphin Star Camp

Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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Up to $600 Resort Credit

Receive up to USD $600 in resort credits, in the form of coupons, depending on length of stay:

  • $400 from 3-5 nights
  • $600 for stays of 6 nights or more
Terms and Conditions:

Applicable for new bookings and for travel until October 31, 2025 (subject to change). The discount coupons are digital and available on the Iberostar APP, credits are activated the day after arrival at the hotel. Resort Credit may not be redeemed for cash and there is no cash reimbursement if unused. Credit is not transferable and must be used during the length of stay. Resort Credits are not valid for groups. Valid for the purchase of an item, product or service with a minimum value of $100 USD at all internal and external* points of sale of the hotel. Morpho Shops Mexico, Avis Car Rental Mexico, except Iberostar Waves Cozumel and Iberostar Selection Playa Mita), Photo Shop Mexico – Paraíso Complex, Cancún Complex), HDC Photo, Bávaro Complex - Punta Cana) and Slot Machines Jamaica Complex). Blackout dates, additional restrictions, or exclusions may apply. Iberostar reserves the right to withdraw offers and change conditions at any time without notice.

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