Dreams Natura Resort & Spa

 
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Location

  • 16 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Riviera Maya
  • 12.8 km from El Tinto Golf Course
  • 19 km from Ventura Park

Address

Sm 31, Mz 03, Lote 101-21, Km 332 Carretera Cancun-Tulum Benito Juarez, Puerto Morelos 77508, Mexico

Hotel description

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited international and domestic beverages
  • Unlimited natural fruit juices, soft drinks and snacks
  • Limitless access to gourmet à la carte dining options with reservations not required
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • 24-hour room service

Additional inclusions

  • Endless daytime activities
  • Live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Explorer’s Club
  • Core Zone Teens Club
  • WiFi throughout the property
  • 24-hour concierge service
  • Pool and beach wait service
  • Daily maid service
  • No wristbands required
  • All taxes and gratuities
  • Sip, Savor & See Dining Experience

Upgrade your stay

Preferred Club

Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:

  • Preferred Club suites in premium locations with amazing resort side ocean views
  • Upgraded bath amenities
  • Bathrobes and slippers
  • Upgraded mini-bar service (refreshed daily)
  • Pillow menu available upon request
  • Complimentary newspaper in-suite (English or Spanish) upon request.
  • Both rain shower and telephone shower heads
  • Bluetooth connected speakers in the bathroom
  • Daily maid and turn down service

Access to private Preferred Club Lounge

  • Concierge services
  • Personalized check-in and checkout\
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Complimentary business center

Exclusive dining privileges

  • Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beah area

  • Beachside waiter service
  • Bali beds available (additional costs apply)
  • Beach concierge service
  • Pool concierge services

Exclusive Preferred Club Adults Only Pool

  • Access to private Preferred Club Lounge
  • Poolside snacks
  • Manatees swim-up bar

Exclusive spa privileges

  • 25 minute back massage in a shiatsu chair at Dreams Spa by Pevonia*
  • Additional 25% discount on spa treatments**

*One per person per stay (maximum for 2 guests, 16 years and older) **Not combinable with any other promotions or offers

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Number of rooms: 553
Number of restaurants: 9
Number of bars: 6

Best For...

Family

Wedding & honeymoons

Spa

More

Promotions

Resort Coupons

Bonus Features

More

Important Notes

As part of the privileges of Unlimited-Luxury®, guests of Dreams Natura Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

  • The use of drones or artifacts that fly or float in or on the premises of AMR™ Collection hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

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Deal of the Day

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite King

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Double

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Tropical View Double

Meal plan: All Inclusive Plan
Room view: Tropical view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Tropical View King

Meal plan: All Inclusive Plan
Room view: Tropical view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Partial Ocean View Double

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Partial Ocean View King

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Ocean View Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Junior Suite Ocean View King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Preferred Club Junior Suite Ocean View Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean View King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean Front Double

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 3 children, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Master Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with whirlpool tub, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Master Suite Ocean Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size and 1 sofa bed
Other areas: Separate living room, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with whirlpool tub, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Junior Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 4-5 adults, 2 adults and 4 children, 3 adults and 3 children, 4 adults and 2 children, 5 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Restaurants & Bars

Restaurants

9 restaurants
  • World Cafe - Buffet - International
  • Bordeaux - À la carte - French cuisine - Adults only (16+)
  • El Patio - À la carte - Mexican
  • Himitsu - À la carte - Asian
  • Oceana - À la carte - Seafood
  • Portofino - À la carte - Italian
  • Bluewater Grill - À la carte - Steak House
  • Barefoot Grill - Snack bar - Grill
  • Coco Cafe / Crèmerie Dolce - Snack bar - Cafe and ice cream

Bars

6 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Sport Bar
  • Swim-up Bar
  • Theater Bar

Activities

Pools

3 pools, 2 whirlpools and waterpark
  • Whirlpool
  • Waterpark
  • Infinity pool
  • Outdoor pool
  • Outdoor adult pool
  • Kid's splash pad
  • Exclusive pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Aquafitness
  • Kayak
  • Snorkeling

Land activities

  • Cooking lessons
  • Board games
  • Bocce
  • Tennis
  • Horseshoes
  • Cocktail lessons
  • Table tennis
  • Dance lessons
  • Bingo
  • Spanish lessons
  • Tequila tasting
  • Trivia
  • Rollglider aerial ride (ages 10-64)

Entertainment

  • Teen's Club
  • Live music
  • Live shows
  • Kid's Club

Golf

Discounted Green Fees at El Tinto and El Camaleón Mayakoba Golf Course ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Gift shop
  • Beauty salon
  • Meeting facilities
  • Business centre
  • Laundry service
  • Currency exchange service
  • Chef's table ($)
  • Private dining service
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Sip, Savor & See Dining Experience

As part of the privileges of Unlimited-Luxury®, guests of Dreams Natura Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

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Resort Policies

  • The use of drones or artifacts that fly or float in or on the premises of AMR™ Collection hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Promotional Room Categories

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Explorer’s Club (ages 3-12)

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Kids stage
  • Light snacks area for kids

Children must be fully potty-trained for admittance to the Explorer’s Club.

Core Zone Teens Club (ages 13-17)

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table

Adults are allowed when accompanying their children

*There is a nominal charge added for certain activities to protect and preserve the environment

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Resort Coupons

Book now for travel through December 20, 2024 and receive US$200 in Resort Coupons - per room, per stay!

Coupon values distributed as follows:

  • US$100 towards Spa treatments
  • US$60 towards romantic dining
  • US$40 towards wine purchases
Terms and Conditions:

$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each.  Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases.  Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40.  Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40.  Coupons for wine purchases are broken down into four $10 coupons.

Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment.  Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine.  Romantic dinners are subject to availability and must be scheduled with concierge in advance.  $10 coupons for wine can be used at any of the restaurant on property.  They are not combinable – only one $10 coupon can be applied toward one bottle of wine. 

Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners. 

Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value,  are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion.  They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings.  Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.

Resort Coupons are not applicable when purchasing the Deal of the Day, Run of House or any other promotional room categories.

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Bonus Features

  • Preferred room location (Based on resort layout and room category reserved).
  • Early check-in/late checkout (subject to availability)
Terms and Conditions:

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

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