Dreams Sapphire Resort & Spa

 
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Location

  • 24 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Puerto Morelos
  • 4.3 km from National Reef Park of Puerto Morelos

Address

Súper Manzana 11 Manzana 9 Lote 10 Puerto Morelos Benito Juárez 77580 Quintana Roo, México

Hotel description

The newly renovated Dreams Sapphire Resort & Spa, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® to families with teens and tweens, couples and friends. Guests of all ages will find 488 spacious suites, offering daily-refreshed mini-bars and luxury amenities. International gourmet cuisine is served at eight dining options while unlimited top-shelf spirits can be sipped at five themed bars and lounges. Endless activities include two swimming pools, a new waterpark for the whole family, non-motorized water sports and even nightly entertainment – perfect for guests of all ages! When adults want to spend time alone during the day or night, the Explorer’s Club is perfect for kids to enjoy supervised fun and now includes a new splash park!

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited international and domestic top-shelf spirits
  • Limitless access to gourmet à la carte dining options without reservations required
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room service

Additional inclusions

  • Endless daytime activities
  • Live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Explorer’s Club
  • Core Zone Teens Club
  • WiFi throughout the property
  • 24-hour concierge service
  • Pool and beach wait service
  • No wristbands required
  • All taxes and gratuities
  • Sip, Savor & See Dining Experience

Upgrade your stay

Preferred Club

Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Private, Preferred Club Lounge and adult-only pool
  • Pool concierge & bar service
  • Select suites offer hot tub on balcony
  • Access to Bluewater Grill à la carte restaurant for breakfast
  • Pillow menu
  • Complimentary computer access in Preferred Club Lounge
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 49”or 55” LCD TV
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge

Preferred Club Indigo:

Guests booking in the Preferred Club Indigo Junior Suite Ocean Front and the Preferred Club Indigo Junior Suite Swim Out Ocean Front categories will have access to the standard Preferred Club inclusions listed above, plus the following additional amenities:

  • Exclusive check-in and check-out with concierge service
  • Preferred Club Indigo status and amenities
  • Exclusive access to Seaside Grill à la carte restaurant
  • Exclusive access to the adults-only rooftop amenities including:
    • Adults-only rooftop pool with swim-up bar
    • Gohan sushi bar
    • Sky Bar
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 568
Number of restaurants: 10
Number of bars: 7

Best For...

Family

Wedding & honeymoons

Spa

Ecolabel hotels

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Promotions

Resort Coupons

Bonus Features

More

Important Notes

As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

  • New section of Preferred Club rooms adding an additional 80 Preferred Club rooms including 10 two-story villas
  • New Sky Bar located on the rooftop of the new Preferred Club section
  • New Seaside Grill for Preferred Club guests
  • New Bluewater Grill for Preferred Club guests
  • New Gohan rooftop Sushi bar for Preferred Club guests 
  • New Rooftop venue for weddings and events 
  • New Preferred Club lounge for Preferred Club guests 
  • Renovated World Café buffet restaurant
  • Renovated El Patio Mexican restaurant
  • The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
     
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

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Deal of the Day

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Deluxe Junior Suite Double

Meal plan: All Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 3 children, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Deluxe Junior Suite King

Meal plan: All Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Deluxe Junior Suite Tropical View King

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Deluxe Junior Suite Tropical View Double

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 3 children, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Junior Suite Tropical View

Meal plan: All Inclusive Plan
Room view: Tropical view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 3-4 adults, 3 adults and 3 children, 4 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Deal of the Day

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Family Junior Suite Tropical View

Meal plan: All Inclusive Plan
Room view: Tropical view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 3-4 adults, 3 adults and 3 children, 4 adults and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Tropical View King

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Tropical View Double

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 1 adult and 3 children, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean Front King

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean Front Double

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults; 1 adult and 3 children, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Junior Suite Beachfront Swim Out King

Meal plan: All Inclusive Plan
Room view: Beachfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adult, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Indigo Junior Suite Ocean Front King

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Indigo Junior Suite Ocean Front Double

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Preferred Club Indigo Junior Suite Swim Out Ocean Front King

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room.
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-fridge, Coffee/tea maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Preferred Club Indigo Junior Suite Swim Out Ocean Front Double

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

10 restaurants
  • World Café - Buffet - International
  • Bluewater Grill - À la carte - Seafood
  • Bordeaux - À la carte - French cuisine
  • El Patio - À la carte - Mexican
  • Himitsu - À la carte - Asian
  • Portofino - À la carte - Italian
  • Barefoot Grill - Snack bar - Grill
  • Coco Café - Snack bar - Cafe
  • Gohan - À la carte - Sushi - Exclusive for guests booked in a Preferred Club Indigo room category - Adults only
  • Seaside Grill - À la carte - Grill - Exclusive for guests booked in a Preferred Club Indigo room category

Bars

7 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Sport Bar
  • Swim-up Bar
  • Smoothie bar
  • Rooftop bar for Preferred Club Indigo guests - Adults only

Activities

Pools

4 pools and waterpark
  • Waterpark
  • Outdoor pool
  • Outdoor kid pool
  • Adult only pool for Preferred Club guests
  • Rooftop adult only pool for Preferred Club Indigo guests

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Aquafitness
  • Kayak
  • Catamaran
  • Watersports
  • Snorkeling

Land activities

  • Board games
  • Beach volleyball
  • Table tennis
  • Beach soccer
  • Euro-bungee

Entertainment

  • Teen's Club
  • Theme nights
  • Kid's Club
  • Movie night

Golf

Discounted green fees at 2 nearby golf courses.

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga

Other facilities & services

  • Babysitting service
  • Dive centre
  • Car rental service
  • Meeting facilities
  • Laundry service
  • Currency exchange service
  • On-site ATM
  • Medical services
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Sip, Savor & See Dining Experience

As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

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New Resort Enhancements

  • New section of Preferred Club rooms adding an additional 80 Preferred Club rooms including 10 two-story villas
  • New Sky Bar located on the rooftop of the new Preferred Club section
  • New Seaside Grill for Preferred Club guests
  • New Bluewater Grill for Preferred Club guests
  • New Gohan rooftop Sushi bar for Preferred Club guests 
  • New Rooftop venue for weddings and events 
  • New Preferred Club lounge for Preferred Club guests 
  • Renovated World Café buffet restaurant
  • Renovated El Patio Mexican restaurant
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Resort Policies

  • The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
     
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Promotional Room Categories

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Explorer’s Club (ages 3-12)

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Big screen movies on the beach
  • Splash park and toddler pool
  • Beepers for parental control
  • Dinner for children at the buffet (providing parents with alone time)

Children must be fully potty-trained for admittance to the Explorer’s Club.

Core Zone Teens Club (ages 13-17)

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Videogames
  • Billiards
  • Air hockey
  • Arcade games
  • Teqball
  • Ping pong
  • Giant checkers
  • Giant Connect 4
  • Giant Tic Tac Toe
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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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Resort Coupons

Book now for travel through December 20, 2024 and receive US$200 in Resort Coupons - per room, per stay!

Coupon values distributed as follows:

  • US$100 towards Spa treatments
  • US$60 towards romantic dining
  • US$40 towards wine purchases
Terms and Conditions:

$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each.  Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases.  Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40.  Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40.  Coupons for wine purchases are broken down into four $10 coupons.

Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment.  Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine.  Romantic dinners are subject to availability and must be scheduled with concierge in advance.  $10 coupons for wine can be used at any of the restaurant on property.  They are not combinable – only one $10 coupon can be applied toward one bottle of wine. 

Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners. 

Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value,  are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion.  They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings.  Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.

Resort Coupons are not applicable when purchasing the Deal of the Day, Run of House or any other promotional room categories.

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Bonus Features

Guests will receive the following privileges:

  • Preferred room location (based on resort layout and room category booked)
  • Early check-in/check-out (subject to availability)
Terms and Conditions:

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

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