Ocean Maya Royale

 
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Location

  • 45 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen
  • 114 km from the new Tulum International Airport
  • 20.9 km from Playacar Mayan Ruins
  • 8.1 km from Cenote Misterio Maya

Address

C/ Federal Chetumal, Km 299 Quintana Roo Mexico 77710

Hotel description

Ocean Maya Royale is located in the Riviera Maya, in the heart of the Mexican Caribbean, and close to Playa del Carmen. The resort, specializing in adults-only vacations, offers well appointed renovated suites, a variety of dining options including several themed restaurants, a spa, exclusive Privilege rooms and services and a variety of activities and entertainment.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited domestic alcoholic & non-alcoholic drinks

Additional inclusions

  • WiFi throughout the property

Upgrade your stay

Upgrade to Privilege

Guests reserving a Privilege room category will enjoy enhanced amenities and services including: 

Privilege Rooms:

  • Exclusive welcome gift
  • One complimentary bottle of wine or chef’s selection upon arrival
  • Nespresso machine
  • Complimentary Minibar restocked daily with water, soft drinks and beer. Top brand drinks also available
  • Alarm clock with MP3 and iPod connection
  • Special bedding, pillow menu, bathrobe and slippers
  • Beach towels in the room
  • Night-time turndown service

Privilege Lounge: a lounge with terrace overlooking the sea, air conditioning, bar
service with top brand drinks, wine selection, snacks and cocktails, coffee and tea
menu. It has computers with Internet access, daily papers and library.

Food and drinks:

  • À la carte steak house restaurant in the Privilege Lounge with terrace and magnificent sea views.
  • Preferential table booking in all à la carte restaurants.
  • 24-hour room service
  • Breakfast in bed (on request).
  • Complimentary lobster medallion or beef fillet dinner (per stay, booking required).

Privilege beach: private beach area with Balinese beds and drinks and snacks service.

Concierge & Butler service: private check-in and check-out, early check-in and late
check-out (subject to availability), reservations at the Despacio Spa Centre, restaurants
and tennis courts, etc.

Additional services:

  • 10% discount on services at the Despacio Spa Centre
  • 20% discount on car hire

Privilege Crossover program:
Guests reserved in these room categories have the option to enjoy an evening outing to visit, dine and experience Ocean Coral & Turquesa or Ocean Riviera Paradise for an evening of entertainment and discovery. Guests must contact their Privilege Concierge 24-hour prior to the visit. Visit time frame is from 6pm to 1 am, includes dining, drinks and entertainment. Subject to availability. Cost of transportation is not included and must be paid by the guest.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 320
Number of restaurants: 6
Number of bars: 5

Best For...

Earn more with Aeroplan

Adults-only

Spa

Wedding & honeymoons

Ecolabel hotels

LGBTQ2+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Guests reserving a Privilege room category are entitled to a lobster dinner during their stay.  A minimum stay of 4 nights is required in order to receive this benefit.

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Privilege Junior Suite

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Privilege Honeymoon Suit Maya Deluxe

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 2 adults
Room service: 24-hour room service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Privilege Junior Suite Honeymoon

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room.
Maximum occupancy: 2
Occupancy detail: 2 adults
Room service: 24-hour room service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Privilege Romance Suite

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer.
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Maya Superior Deluxe Garden View

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Maya Superior Deluxe Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Restaurants & Bars

Restaurants

6 restaurants
  • La Hacienda - Buffet - International
  • Dolce Vita - À la carte - Italian
  • El Charro - À la carte - Mexican
  • Yookoso - À la carte - Asian
  • Blue Moon - À la carte - International
  • Fusion - À la carte - Exclusive for Privilege guests

Bars

5 bars
  • Lobby Bar
  • Coffee bar
  • Exclusive bar
  • Sport Bar
  • Swim-up Bar
  • Fresco bar

Activities

Pools

2 pools
  • Outdoor pool

Land activities

  • Tennis
  • Beach volleyball

Entertainment

  • Theater

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services

  • Wedding packages and services ($)
  • Boutique
  • Dive centre
  • Car rental service
  • Meeting facilities
  • Laundry service
  • Parking
  • Currency exchange service
  • Mini-market
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Guests reserving a Privilege room category are entitled to a lobster dinner during their stay.  A minimum stay of 4 nights is required in order to receive this benefit.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Adults-only

This resort accommodates guests aged 18+ or 21+ only.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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