Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Location

35 km from Cancun/Mayan Riviera airport
Located directly on the beach
Costa Mujeres
10.7 km from El Meco Archaeological Site
19 km from Cancun

Address

Punta Sam, Carrertera, Mza 002, Lt.7, Salinas, 77400 Costa Mujeres, Q.R., Mexico

Hotel description

Vacation like a Star ™ at the famed all-inclusive Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We’ve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Domestic and international alcoholic and non-alcoholic beverages
Unlimited reservation-free dining at all à la carte restaurants

Additional inclusions

Stars Kids Club™ (children 4-12 years old)
Teens Club (teens 13-17 years old)
WiFi throughout the property
Your Soundtrack - pick your music theme
Phabulous Beds - a hand-crafted custom mattress developed exclusively for Planet Hollywood guests
Main Event Guarantee - major events will be aired on screens throughout the resort

Upgrade your stay

Upgrade to Star Class or STAR Class Producer's

Clients booking a STAR Class room will enjoy the following inclusions:

Personal rider with preferred bar labels and in-room snacks
Preferred room locations
Personal Agent
Private pool
Nightly turndown service
Preferential reservations in a la carte restaurants
Exclusive beach area with dedicated bar and waiter service
Distinctive wrist bracelet
Exclusive access to the Green Room Lounge
Personalized check-in and check-out at the Lounge
Complimentary early check-in and check-out (subject to availability)
Selected premium drinks menu available in lounge (some restrictions apply)
Daily continental breakfast service in the Green Room Lounge
Dedicated breakfast restaurant
Evening hors d'oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
Upgraded robes and slippers in room
In-room welcome amenity - complimentary bottle of sparkling wine
20% discount on spa treatments (some restrictions apply) - applicable towards 50 minutes or longer spa treatments
Selection of in-suite liquors (one bottle per week) - with a minimum 3 night stay
Upgraded mini-bar restocked daily (according to consumption)
Upgraded room service menu
Complimentary access to hydrotherapy circuits one session per person per stay for guests over the age of 18 (based on availability)
Pillow menu

Clients booking a STAR Class Producer's room will enjoy the following additional inclusions:

Private in-room check-in or at lounge, according to the guest’s choice
Extended butler service hours
Daily follow-up from the property’s management team to ensure a superb stay
Relaxing in-room experience with a new enhanced aromatherapy menu that includes three different essences to choose from
Extended and exclusive room service menu that includes options from a la carte restaurants
One complimentary pool cabana day service during the stay
One complimentary mixology class per stay
Express check-out coordinated the night before departure

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 648

Number of restaurants: 12

Number of bars: 9

Best For...

Earn more with Aeroplan

Family

Luxury

Spa

Wedding & honeymoons

Ecolabel hotels

Promotions

Up to $500 Resort Credit!

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Snap and share every red-carpet worthy and social media moment with Plugged-In™ offering free unlimited high speed WiFi resort wide for all your devices. Other Plugged-In™ perks include a PHTV® in every luxury suite.

Pick your music theme during your stay in paradise. Whether your prefer Rock n' Roll or something more laid back, Your Soundtrack™ will make you feel like the lead single in a legendary band.

Sleep Famously™ atop a Phabulous Bed™, a hand-crafted custom mattress developed exclusively for Planet Hollywood guests to provide exceptional comfort and support. Paired with high thread count sheets these Phabulous Beds™ will leave you feeling rejuvenated.

Never miss big entertainment moments! Whether its a sports game or an awards show, every major event will be aired on screens throughout the resort. Stop by at Overtime Bar & Grill for front seats.

Junior Suite

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Ocean View

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Swim Out

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Entourage Suite

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Separate living room, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Director's Suite One Bedroom

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Separate living room, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

Director's Suite Two Bedroom

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed and 2 queen-size beds

Other areas: Separate living room, Dining area.

Maximum occupancy: 8

Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Junior Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

STAR Class Junior Suite Ocean View

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

STAR Class Junior Suite Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

STAR Class Entourage Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Separate living room, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

STAR Class Director's Suite One Bedroom

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Separate living room, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Director's Suite Two Bedroom

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size and 2 queen-size beds

Other areas: Separate living room, Dining area.

Maximum occupancy: 8

Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Director's Suite One Bedroom Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Separate living room, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Producer's Two Bedroom Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed and 2 queen-size beds

Other areas: Separate living room, Dining area.

Maximum occupancy: 8

Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Producer's Three Bedroom Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed and 4 queen-size beds

Other areas: Separate living room, Dining area, Work area with desk.

Maximum occupancy: 12

Occupancy detail: 1-10 adults, 10 adults and 2 children, 9 adults and 3 children, 8 adults and 4 children, 7 adults and 5 children, 6 adults and 6 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

STAR Class Producer's Two Bedroom Suite Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed and 2 queen-size beds

Other areas: Separate living room, Furnished outdoor living area, Dining area.

Maximum occupancy: 8

Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

12 dining options

So Cal Gourmet Emporium - Buffet - International
East Sushi and Teppanyaki Bar - À la carte - Japanese / Teppanyaki
Sunset Strip Steakhouse & Grill - À la carte - Steak House
Gusto Italian Trattoria - À la carte - Italian
Sutra Indian Restaurant & Hookah Lounge - À la carte - Indian
La Cocina - À la carte - Mexican
The Shores Beach Club and Restaurant - À la carte - Grill
Guy's! Burger Joint - À la carte - American
6th Sense - Chef's Table - À la carte - Gourmet - Additional charge ($)
Overtime Sports Bar - Pub Food
Star Class Grill - Grill - Exclusive to Star Class guests - Additional charge ($)
Fuel Coffee Co. - Cafe

Bars

9 bars

Lobby Bar
Pool Bar
Beach Bar
Lounge Bar
Swim-up Bar
Exclusive Star Class Bars ($)
Disco Bar (18+)

Activities

Pools

6 pools

Outdoor pool
Lazy river
Kid's splash pad
Exclusive pool

Motorized and non-motorized water sports

Motorized water sports ($)
Flowrider - surf experience ($)
Pool zumba

Land activities

Mini-golf
Daily entertainment

Entertainment

Teen's Club
Kid's Club
Nightly entertainment

Health and Relaxation

Fitness centre
Spa ($)
Yoga
Zumba
Bootcamp
Kickboxing

Other facilities & services

Gift shop
Convention centre
Beauty salon
Laundry service
Medical services
Poolside Cabana rentals

Environmental Sanitation Fees

Plugged-In

Your Soundtrack

Pick your music theme during your stay in paradise. Whether your prefer Rock n' Roll or something more laid back, Your Soundtrack™ will make you feel like the lead single in a legendary band.

Phabulous Beds

Main Event Guarantee

Never miss big entertainment moments! Whether its a sports game or an awards show, every major event will be aired on screens throughout the resort. Stop by at Overtime Bar & Grill for front seats.

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.

Up to $500 Resort Credit!

For a limited time book now and receive up to USD $500 in resort credits!

Terms and Conditions:

Applicable for new bookings made from February 01, 2024 and onwards, for travel from February 01, 2024 - December 31, 2025
Resorts Credits are per room per stay.
Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused.
Resort Credit promotion is not combinable with other credits, discounts,or promotions unless specifically indicated.
Resort Credits are non-transferable, non-cumulative and cannot be held over for future stays.
Promotion, prices, and applicable services are subject to change without prior notice.
Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange,or compensatory stays
No refunds will apply if a guest does not arrive for a scheduled service. No shows are charged at full price.
Offer can be withdrawn at any time
Clients will be provided a booklet with the mentioned credits upon check-in.