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Air Canada Vacations

BlueBay Grand Esmeralda

 
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Location

  • 45 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen
  • 115 km from the new Tulum International Airport
  • 16 km away from Playa del Carmen

Address

Carretera Federal Chetumal-Puerto Juarez, KM300 Quintana Roo Mexico 77710

Hotel description

Located beachfront in the beautiful Riviera Maya, BlueBay Grand Esmeralda combines elegant touches with a contemporary design and a wide range of services which are sure to please. 

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited local and select imported alcoholic and non-alcoholic beverages

Additional inclusions

  • Mini-Club for children 2-12 years of age and divided into three age groups (2-4 years old, 5-8 years old, 9-12 years old)
  • WiFi throughout the property

Upgrade your stay

Emerald Inclusions

Guests reserving the Emerald Suites recieve the following added amenities & services:

  • Private and personalized concierge check-in
  • Personalized Welcome letter from the General Manager
  • VIP treatment during entire stay
  • Daily stocked mini-bar
  • 24 hour complimentary room service
  • 1 lobster dinner per stay (previous reservation required, subject to availability)
  • 1 Complimentary access to the water circuit of the SPA (per person per stay, not combinable)
  • 1 Plate of fruit upon arrival
  • 25% discount on all SPA treatments only (no products and not combinable)
  • 1 small bottle of premium liquor (guest’s choice)
  • Unlimited access to the a la carte restaurants, subject to availability
  • Unlimited access to the Privilege Beach area (VIP area at the beach)

Restrictions: A minimum 7 night stay is required.

IMPORTANT: A minimum stay of 7 nights is required to receive these extra amenities

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 979
Number of restaurants: 6
Number of bars: 5

Best For...

Play

Family

Spa

Wedding & honeymoons

LGBTQ2+ Resorts

More

Promotions

Bonus Features

More

Important Notes

Due to various weather conditions, the restored beach is experiencing erosion on a daily basis. As a result, the size of the beach varies from day to day.  In an effort to maintain the beach in some areas, sand bags have been placed along the ocean shore to assist in maintaining the beach.

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Garden View

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination or private bathroom with shower only, Hairdryer.
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Garden View PLAY

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 2 adults and 2 children, 3 adults and 1 child, 2 adults and 1 child
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination or private bathroom with shower only, Hairdryer.
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Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer.
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Partial Ocean View

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: Room service available ($)
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer.
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Emerald Jacuzzi Suite

This room includes extra perks as part of this hotel’s Emerald Inclusions program.

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with whirlpool tub, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
2 private bathrooms with tub and separate shower, Hairdryer.
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Emerald Swim-Up Suite

This room includes extra perks as part of this hotel’s Emerald Inclusions program.

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer.
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Restaurants & Bars

Restaurants

6 dining options
  • Festival - Buffet - International
  • Jaal-Ha - Buffet/À la carte - International/Meat & seafood - Buffet style for breakfast and lunch and À la carte for dinner
  • L'Atelier - À la carte - French cuisine
  • Don Isi - À la carte - Mexican
  • Di Rossi - À la carte - Italian
  • Snack Bar - Snack bar

Bars

5 bars
  • Cocktail bar
  • Pool Bar
  • Lounge Bar

Activities

Pools

3 pools
  • Outdoor pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Aquafitness
  • Watersports
  • Pool volleyball

Land activities

  • Giant Chess
  • Tennis
  • Table tennis

Entertainment

  • Theater
  • Beach parties
  • Kid's Club
  • Nightly entertainment

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Sauna

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Gift shop
  • On-site shopping
  • Dive centre
  • Car rental service
  • Laundry service
  • Medical services
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Beach Erosion

Due to various weather conditions, the restored beach is experiencing erosion on a daily basis. As a result, the size of the beach varies from day to day.  In an effort to maintain the beach in some areas, sand bags have been placed along the ocean shore to assist in maintaining the beach.

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Play

This resort is part of the Play program, which offers the following family-friendly perks: 
 
- Kids Eat, Play, and Stay FREE1 
- Pre-boarding for families 
- Dedicated pool areas or sections for kids2 
- Supervised kids' clubs and more 
 
Terms and Conditions 

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Bonus Features

Bonus Features

  • Welcome drink on arrival
  • 20% Spa Discount (valid on spa treatments, not combinable with other spa offers)
  • Late checkout until 3:00 pm (subject to availability)
Terms and Conditions:

Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

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