Hyatt Ziva Riviera Cancun
Location
- 19.8 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Puerto Morelos
- 2.7 km from Bahia Petempich Beach
- 6.8 km from Croco Cun Zoo
Address
Bahia de Petempich SM 12 MZ 31 Lote 14-02, 77580 Puerto Morelos, Q.R., Mexico
Hotel description
Hyatt Ziva Riviera Cancun, An all-inclusive family resort to eat, drink, and experience it all—by the sea.
Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Immerse yourself in the Caribbean Sea, make a splash in the nine sparkling pools, and play at the all-ages oceanfront water park. Savor elevated dining and spirits at incredible restaurants, and find rejuvenation at our two-story Zen Spa with classic and exotic treatments—all included in a single rate. We take care of every detail so you can live effortlessly in the moment.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited alcoholic and non alcoholic beverages
Additional inclusions
- Fitness facilities
- Daily activities
- Oceanfront water park featuring multiple slides for all ages
- Nightly entertainment
- Kid's Club
- WiFi throughout the property
- Free parking
- Taxes and gratuities
Check-in:
3:00 p.m.
Check-out:
12:00 p.m.
Number of rooms:
438
Number of restaurants:
10
Number of bars:
7
Best For...
Earn more with Aeroplan
Exclusive perks
Family
Wedding & honeymoons
Spa
Promotions
Bonus Features
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Junior Suite King
Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or patio, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with hydro-massage tub and shower, Hairdryer, Bathrobe available for your use.
Junior Suite Double
Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or patio, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with hydro-massage tub and shower, Hairdryer, Bathrobe available for your use.
Tropical View Junior Suite King
Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Tropical View Junior Suite Double
Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Water Park View Family Junior Suite King
Meal plan: All Inclusive Plan
Room view: Waterpark view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults 1-2 children, 2 adults and 1-3 children, 1 adult and 1-3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Water Park View Family Junior Suite Double
Meal plan: All Inclusive Plan
Room view: Waterpark view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults 1-2 children, 2 adults and 1-3 children, 1 adult and 1-3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Ocean View Junior Suite King
Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Ocean View Junior Suite Double
Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Junior Suite Pool View King
Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Junior Suite Pool View Double
Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Ocean Front Junior Suite King
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Ocean Front Junior Suite Double
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Club Ocean Front Junior Suite Pool King
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Club Ocean Front Junior Suite Pool Double
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Club Ocean Front Master Suite
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Presidential Suite
Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
Run of the House
Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony or patio, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
Restaurants & Bars
Restaurants
11 dining options
- Miyako - À la carte - Asian
- Rue de Rivoli - À la carte - French cuisine - Adults-only (18+)
- Vivace - À la carte - Italian / Mediterranean
- Ki - À la carte - Mexican
- Afthonia - Buffet - Breakfast buffet & Mediterranean cuisine for dinner
- Balik - À la carte - Caribbean / Seafood
- La Parrilla - À la carte - Grill
- The Corner - Snack bar
- Roots - Healthy - Open daily
- Habaneros - Mexican
- Casa del Cafe - Cafe - Coffee and tasty treats
Bars
7 bars
- Lobby Bar
- Pool Bar
- Sport Bar
- Swim-up Bar
- VIP Lounge area
Activities
Pools
9 pools
- Waterpark
- Outdoor pool
- Outdoor adult pool
- Outdoor kid pool
Motorized and non-motorized water sports
- Aquafitness
- Kayak
- Hobie cat
- Paddle board
- Aqua cycling
Land activities
- Cocktail lessons
- Spanish lessons
Entertainment
- Live music
- Kid's Club
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Babysitting service
- Meeting facilities
- Business centre
- Tour desk
- Laundry service
- Private dinners ($)
- Private cabana rentals ($)
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Welcome VIP amenity
- One complimentary hydrotherapy access*
Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. *Conditions apply.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Bonus Features
Guests will receive the following privileges:
- Preferred room location (based on resort layout and room category booked)
- Early check-in/late check-out (subject to availability)
Terms and Conditions:
Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.