Dreams Natura Resort & Spa
Location
- 16 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Riviera Maya
- 12.8 km from El Tinto Golf Course
- 19 km from Ventura Park
Address
Hotel description
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch, snacks and dinner daily
- Unlimited international and domestic beverages
- Unlimited natural fruit juices, soft drinks and snacks
- Unlimited gourmet reservation-free à la carte dining
Additional inclusions
- Endless daytime activities
- Live nightly entertainment
- Non-motorized water sports
- Explorer’s Club for kids (ages 3–12)
- Core Zone Teens Club (ages 13–17)
- WiFi throughout the property
- 24-hour concierge service
- Pool and beach wait service
- Sip, Savor & See Dining Experience
Upgrade your stay
Preferred Club
Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:
- Preferred Club suites in premium locations with amazing resort side ocean views
- Upgraded bath amenities
- Bathrobes and slippers
- Upgraded mini-bar service (refreshed daily)
- Pillow menu available upon request
- Complimentary newspaper in-suite (English or Spanish) upon request.
- Both rain shower and telephone shower heads
- Bluetooth connected speakers in the bathroom
- Daily maid and turn down service
Access to private Preferred Club Lounge
- Concierge services
- Personalized check-in and checkout
- Daily continental breakfast service
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Complimentary business center
Exclusive dining privileges
- Daily á la carte breakfast in Oceana or Portofino restaurant
Private Preferred Club beach area
- Beachside waiter service
- Bali beds available (additional costs apply)
- Beach concierge service
- Pool concierge services
Exclusive Preferred Club Adults-Only Pool
- Access to private Preferred Club Lounge
- Poolside snacks
Exclusive spa privileges
- 25 minute back massage in a shiatsu chair at Dreams Spa
- Additional 25% discount on spa treatments**
*One per person per stay (maximum for 2 guests, 16 years and older) **Not combinable with any other promotions or offers
Best For...
Earn more with Aeroplan
Family
Wedding & honeymoons
Spa
Promotions
Resort Coupons
Bonus Features
Important Notes
As part of the privileges of Unlimited-Luxury®, guests of Dreams Natura Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
- The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.
Please note the following important information:
Water Park:
- 241- foot waterslide*
- 224- foot closed tube waterslide**
- 291-foot boat slide**
*Minimum height of 3.93 ft or 1.20 meters tall and maximum weight of 120kg. or 264 pounds
**Minimum weight 120 kgs (264 lb) / Maximum weight 180 kgs (396 lb) considering 1 person.
**Minimum weight 140 kgs (308 lb) / Maximum weight 240 kgs (529 lb) considering 2 people.
Roll Glider:
Participants must be at least 10 years old and younger than 65 years of age (children must be accompanied by an adult).
- Minimum height of 4.6 ft or 1.40 meters tall
- Maximum height of 6.2 ft. or 1.90 meters tall
- Minimum weight 88 lbs. or 40 kgs.
- Maximum weight of 198 lbs. or 90 kgs
Deal of the Day
Junior Suite King
Junior Suite Double
Junior Suite Tropical View Double
Junior Suite Tropical View King
Junior Suite Partial Ocean View Double
Junior Suite Partial Ocean View King
Junior Suite Ocean View Double
Junior Suite Ocean View King
Preferred Club Junior Suite Ocean View Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean View King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Master Suite Ocean View
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Master Suite Ocean Front
This room includes extra perks as part of this hotel’s Preferred Club program.
Family Junior Suite Ocean View
Preferred Club Junior Suite Swim-Out Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Restaurants & Bars
Restaurants
- World Cafe - Buffet - International
- Bordeaux - À la carte - French cuisine - Adults only (16+)
- El Patio - À la carte - Mexican
- Himitsu - À la carte - Pan-Asian
- Oceana - À la carte - Seafood
- Portofino - À la carte - Italian
- Bluewater Grill - À la carte - Steak House
- Barefoot Grill - Snack bar - Grill
- Coco Cafe / Ice Cream Parlor - Snack bar - Cafe, snacks and ice cream
Bars
- Lobby Bar
- Pool Bar
- Beach Bar
- Sport Bar
- Swim-up Bar
- Theater Bar
Activities
Pools
- Whirlpool
- Waterpark
- Infinity pool
- Outdoor pool
- Lazy river
- Outdoor adult pool
- Exclusive pool
Motorized and non-motorized water sports
- Scuba diving ($)
- Aquafitness
- Non-motorized water sports
- Introductory scuba lessons in the pool
- Water volleyball
Land activities
- Cooking lessons
- Board games
- Bocce
- Tennis
- Horseshoes
- Cocktail lessons
- Table tennis
- Dance lessons
- Bingo
- Spanish lessons
- Trivia
- Rollglider aerial ride (ages 10-64) - restrictions apply
Entertainment
- Teen's Club
- Theater
- Live music
- Live shows
- Kid's Club
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Wedding packages and services ($)
- Babysitting service
- Gift shop
- Beauty salon
- Meeting facilities
- Business centre
- Laundry service
- Currency exchange service
- Chef's table ($)
- Private dining service
Sip, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury®, guests of Dreams Natura Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
Resort Policies
- The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Promotional Room Categories
Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.
Water Park and Roll Glider Restrictions
Please note the following important information:
Water Park:
- 241- foot waterslide*
- 224- foot closed tube waterslide**
- 291-foot boat slide**
*Minimum height of 3.93 ft or 1.20 meters tall and maximum weight of 120kg. or 264 pounds
**Minimum weight 120 kgs (264 lb) / Maximum weight 180 kgs (396 lb) considering 1 person.
**Minimum weight 140 kgs (308 lb) / Maximum weight 240 kgs (529 lb) considering 2 people.
Roll Glider:
Participants must be at least 10 years old and younger than 65 years of age (children must be accompanied by an adult).
- Minimum height of 4.6 ft or 1.40 meters tall
- Maximum height of 6.2 ft. or 1.90 meters tall
- Minimum weight 88 lbs. or 40 kgs.
- Maximum weight of 198 lbs. or 90 kgs
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Explorer’s Club (ages 3-12)
At this fully supervised children's program, kids will enjoy the following activities:
- Arts & Crafts
- Playground
- Indoor game room
- Storytelling and music
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Kids stage
- Light snacks area for kids
Children must be fully potty-trained for admittance to the Explorer’s Club.
Core Zone Teens Club (ages 13-17)
At this supervised program, teens can meet each other and enjoy the following activities with no parents around:
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox 360®, Wii® and Play Station®
- Ping-pong
- Billiard
- Air Hockey
- Football table
Adults are allowed when accompanying their children
*There is a nominal charge added for certain activities to protect and preserve the environment
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Resort Coupons
Book now for travel through December 20, 2025 and receive US$200 in Resort Coupons - per room, per stay!
Coupon values distributed as follows:
- US$100 towards Spa treatments
- US$60 towards romantic dining
- US$40 towards wine purchases
$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each. Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40. Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40. Coupons for wine purchases are broken down into four $10 coupons.
Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment. Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine. Romantic dinners are subject to availability and must be scheduled with concierge in advance. $10 coupons for wine can be used at any of the restaurant on property. They are not combinable – only one $10 coupon can be applied toward one bottle of wine.
Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners.
Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion. They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.
Resort Coupons are not applicable when purchasing the Deal of the Day, Run of House or any other promotional room categories.
Bonus Features
Guests will receive the following privileges:
- Preferred room location (based on resort layout and room category reserved)
- Early check-in/late check-out (subject to availability)
Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.